Sam Reimer

A few years ago I had a pretty bad mountain biking crash. I lost control of my bike at high speed on a trail in Carcross. I flew over the handlebars and went into the ground hard. I partially separated my shoulder and experienced side effects for over a year after that. I was in constant discomfort. I had aching pain in my shoulder, pretty bad tension headaches, loss of strength on the side that I fell on, and it was even keeping me up at night. My biggest mistake was NOT GOING TO PHYSIO.

Fast forward to earlier this year: I was riding a really cool mountain bike trail in Squamish, BC and crashed on a huge blind steep rock roll feature. I re-injured my shoulder, just when it was starting to feel better. This time, after experiencing all of the same side effects but worse, I decided to talk to my GP. My doctor didn’t take long to decide that physiotherapy was going to be the first step to my recovery.

That same day I went up to Physio Plus at the Canada Games Centre and to my amazement they were able to book me in for an assessment that same week. Normally it takes 2 weeks to book anything in Whitehorse! The front desk staff were polite, professional and very helpful. Physiotherapist Alia Pfeiffer performed my initial assessment. She was very thorough and was happy to explain everything she was doing and why. I left the initial assessment with a good feeling knowing that I was in professional and capable hands.

Booking follow up appointments couldn’t have been easier with the help of the front end staff and the text message reminders the day before every appointment were a really nice touch so that I didn’t miss a single session. The rehab did not move too fast and Alia really wanted to make sure I wasn’t making things worse. We still managed to progress with the exercises almost every session.

I now have full range of motion in my shoulder and NO MORE PAIN! Thank you Alia and the entire staff at Physio Plus. 10/10! I do recommend!